In-Kind Payments
In-kind benefits are the valuable considerations which are negotiated between health insurors and providers as partial payment for giving a reduction in retail charges. In-kind benefits are a form of payment which, when added to the cash payment(s) made by an insurer equals 100% of retail charges and establishes the value of the medical care.
IN-KIND (NON-CASH) CONTRACTUAL BENEFITS TO A
MEDICAL PROVIDER WITHIN A PAYOR-PROVIDER AGREEMENT.
Source: Lawrence “Lan” Lievense, FHFMA, FACMPE
- advertising programs assistance
- marketing programs assistance
- listing in health provider sources
- rapid claims payment guarantees
- bonus payment programs based on patient volume levels
- non-compete agreements (exclusive provider agreement)
- enhanced eligibility and benefits verification capabilities
- staff training by payor teams
- online contract access
- retrospective claims audit (vs concurrent or pre-payment)
- support and participation in provider health fairs, community activities
- advance notice of changes in provider manuals
- changes in claims submission requirements
- changes in benefits and eligibility verification processes
- simplified contract renewal process
- provider/physician access to desirable training seminars and conventions
- reduced pricing for providers attending payor seminars, conventions
- assist provider with hiring/recruitment of physicians, clinicians, administrators
- more frequent visits by payor representatives
- regularly scheduled visits by payor representatives
- accelerated process of denied claims resubmission & resolution
- accelerated appeals process for denied/delayed treatment authorizations
- accelerated appeals process for denied claims
- enhanced (increased) detail on remittance advices
- enhanced (increased) detail on explanation of benefits
- enhanced (increased) detail on authorization notices
- inclusion of providers’ direct collections line on beneficiary notices
- dedicated staffing at payor for provider (authorization, eligibility, claims, appeals)
- higher payment allowances for carve-out items
- stop-loss agreements for high balance patient accounts
- accelerated reporting to providers (IBNR, monthly/quarterly statuses…)
- listing of provider on payor web site – with patients directed to providers geo area
- electronic eligibility
- electronic claims submission
- electronic EOB’s
- electronic denials
- electronic resubmissions of claims
- electronic funds transfer
- fixed (predictable) cash payments w/simplified reconciliation